Copyright: Copyright 1997 © Quarterdeck Corp., All rights reserved.
Citation: Copyright 1997 © Quarterdeck Corp., All rights reserved.


About the Problem Preventer agent

The Problem Preventer agent checks your system for orphaned shortcuts, orphaned paths to files in the registry, and orphaned paths to files in Windows' system configuration files. The Problem Preventer agent notifies you when orphans are found.

NOTE: This agent does not supply a YELLOW warning indicator on the icon. You either have 0 problems indicated by a green indicator, or 1 or more problems indicated by a red indicator.

How to:

Check for problems now

Schedule automatic problem checking

About the Problem Preventer tool in RealHelp
About Quarterdeck Service Manager (QSM)


How to check your system for problems now
How to check for problems now

You can force the Problem Preventer agent to check for system problems at any time. Do the following to check your system for problems:

1	Double-click [image] on your Windows task bar.

2	Click the Problem Preventer icon.
The Orphan Check Categories group indicates the number of orphans found for each category.

3	Click Check Now.

If a problem is found, click Fix Now to open the Problem Preventer tool in RealHelp.

About the Problem Preventer agent
About the Problem Preventer tool in RealHelp
About Quarterdeck Service Manager (QSM)


How to check your disks for errors now
How to fix problems now

Do the following to fix your system's performance problems:

1	Double-click [image] on the Windows task bar.

2	Click the Problem Preventer icon.

3	Click Fix Now.
The Problem Preventer tool in RealHelp appears.

4	Use the Performance Optimizer tool to fix your performance problem.

About the Problem Preventer agent
About the Problem Preventer tool in RealHelp
About Quarterdeck Service Manager (QSM)


How to schedule automatic problem checking

The Problem Preventer agent is designed to notify you when one or more orphans orphans are found. Do the following to schedule automatic problem checking:

1	Double-click [image] on your Windows task bar.

2	Click the Problem Preventer icon.
The Orphan Check Categories group indicates the number of orphans found for each category.

3	Choose how often and at what time to perform the automated problem checking from the Check Frequency group box.

4	Click Apply for the new settings to take effect.

About the Problem Preventer agent
About the Problem Preventer tool in RealHelp
About Quarterdeck Service Manager (QSM)